Seasoned Instructional Designer
Welcome
Thanks for stopping by. I create engaging, real-world training experiences that help technical professionals master cloud infrastructure and technology. With over 15 years of experience, I specialize in developing multi-modal learning solutions:
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Multi-module courses, including advanced cloud certifications and comprehensive new hire onboarding
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Hands-on labs in diverse topics like networking, architecture, data science, security, and AI
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Demos and interactive simulations, job aids and playbooks
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Instructor-led courses and virtual delivery
Skills
â–¶ E-learning Software
Articulate 360 (Rise, Storyline, Review)
Captivate 2021
Camtasia 2021
Learning Managements Systems (LMS)
â–¶ E-learning Skills
Learning analysis
Storyboarding
SME coordination
Presentations & recording
Publishing and metrics
Project management
Certification exam assessments
Retrospectives
â–¶ Multimedia and Web
Gimp
Audacity
HTML 5
CSS 3
Bootstrap 5
Visual Studio Code
â–¶ Areas of Expertise
Cloud infrastructure
DevOps
High-impact incident management
Technical onboarding for engineers
Data science and AI
Change management
Portfolio
Sample some of my work over the last 12 years.
The tools used to develop each course are beneath the title.
Password Required
This is a limited portfolio. For additional content, including more technical courses and Rise content, contact me for a link and password.
Videos
New Hire Onboarding
Rise
Overview of an extensive 40-50 hour onboarding course required for all new Oracle Cloud Infrastructure engineers.
Oracle Alloy Branding Introduction
Camtasia, Adobe Premiere
Video introducing the Branding service within Oracle Alloy, a comprehensive cloud platform that partners can resell. Entire Branding course (Power Point) is below in Other Projects.
Oracle Home Regions
Camtasia
​Video that explains the importance of home regions (primary server location) to Oracle’s elite customers who are also partner resellers through the Oracle Alloy platform.
Data Science Certification: Jobs Lesson
PowerPoint
Lesson on creating a job within the Oracle Data Science service. A job is a set of custom tasks (instructions and parameters) within a machine learning lifecycle.
NOC Escalations
Rise, Storyline, Camtasia, Audacity, PowerPoint
​Overview of the Network Operations Center Escalations course, which prepares Oracle Cloud Infrastructure on-call engineers for high-impact troubleshooting.
NOC Escalations Bridge Call
Storyline, Camtasia, Audacity, PowerPoint
Simulated Zoom call with on-call engineers and the incident commander of a high-severity hacker attack (part of the course above).
Fusion Applications Environment Creation Demo
Camtasia, Audacity, PowerPoint
Simulation of creating an environment family and environment in Oracle’s Fusion Applications program.
Storyline
Duolingo Tutorial
Sample created over a weekend on how to use the Duolingo language-learning app.
Writing Better Runbooks
Course for Oracle Cloud Infrastructure engineers that introduces how-to and troubleshooting runbooks, including how to create, improve, and publish them.
Four Types of Communication
This is part of a lesson from a course on Communication. No sound in this sample.
Other Projects
Microsoft Partner Support Community ILT
This training teaches customer service agents how to support Microsoft’s Gold-level partners. The guide comes in two forms — the hidden text is visible to instructors but not students.
Change Management Assessment
​This is a 15-question assessment, with a variety of question types and custom feedback, for a course that is part of Operations Essentials (FYI, certification questions are highly restricted at Oracle and not included in the portfolio).
Premera Job Aid
This extensive desk reference guides Premera employees in how to use the Payment Bundle Administration tool, including interface layout, definitions, processes, and dependencies.